Archives for the 'smart mob' Category
The .5 Second News Cycle and Crisis Management
Twenty-twofour people (including 156 client executives) sent me Business Week’s “Web Attack” (4/16/07) which provides a high-level overview of crisis management in the age of blogs, forums, camera phones, etc.
In the last eight weeks I’ve presented to Global 1000 brands and my colleagues in London, Chicago, Atlanta, New York and Austin our research and point-of-view [...]