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Adam Sarner, an analyst with market research firm Gartner, has projected that over 75 percent of Fortune 1000 companies with Web sites will have undertaken some kind of online social-networking initiative for marketing or customer relations purposes. But, he added in an interview with CNET News, 50 percent of those campaigns will be classified as failures.
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Steve Rubel addresses some important, ethical issues. Important to get this right in order for social media to continue and develop.
7 October 2008
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